Shipping policy
Kid’s Garden – Shipping Policy
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Thank you for shopping at Kid’s Garden! We’re excited to deliver your little one's favorites straight to your door. Here’s everything you need to know about how we ship:
📦 Order Processing
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All orders are processed within 1–3 business days.
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Orders placed on weekends or holidays will be processed the next business day.
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You’ll receive a confirmation email once your order has shipped, along with tracking details.
🚚 Shipping Options & Rates
We currently ship within Canada locations. Shipping rates are calculated at checkout based on your location and the size/weight of your order.
Standard Shipping (Canada):
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Delivery within 3–7 business days
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Rates vary by province and package weight
Express Shipping:
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Delivery within 1–3 business days
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Available at an additional cost
📦 Free Shipping
We offer free standard shipping on orders over $50 CAD within Canada.
🚫 Delivery Issues
Once your package has been shipped and tracking info is provided, Kid’s Garden is not responsible for lost, stolen, or delayed packages. Please reach out to the carrier directly for any delivery concerns.
If your package arrives damaged, contact us within 3 days with photos so we can assist you.
❓ Need Help?
We’re happy to help with any shipping questions. Reach out to us at:
📧 kid.garden88@gmail.com
📍 Kid’s Garden, 146 rue Morin, Sainte-Adèle, QC J8B 2P7